-/ Guaranteed Availability of IT Specialists

Support and development for websites / e-commerce

Thanks to which you will secure resources, maximize performance and reduce website maintenance costs.

1/ Security, performance and stability

We support, monitor
and develop to keep your site running securely, efficiently and stably

This is a service aimed at companies and institutions that already have their own websites but need expansion with new features, modifications, supervision or support for the daily operation of the site.

Do you need more extensive support?
Get in touch

2/ Support stron i sklepów www

What do you gain by entrusting us with website maintenance?

On-going access to specialists

You don't have to look for help from the IT team every time risking the quality of execution, you have a proven and experienced team always at hand.

We work in a test environment

Before publishing the changes, we prepare all the work in a special development environment - this protects the continuity of the production site (published on the Internet).

We provide a personalized HelpDesk system

Allowing you to add tasks, set priority, view the status of work and communicate with your IT team - all at your fingertips in one place.

We advise on all IT and UX issues

If you need advice, you can hit us. We will answer any questions and advise you on issues related to your website and more - we are at your service with our knowledge.

Report monthly on hours worked

At the end of each month, we send a report with a summary of the work including a list of tasks performed during the month, the level of completion and a summary of hours/tasks worked.

We propose changes and explain why they are needed

You don't have to spend time checking if everything is ok with the site and if any action needs to be taken. We monitor the status of the site and let you know if any work needs to be done.

3/ Drupal, Wordpress, Prestashop support

We specialize in the maintenance and programming of websites, pages and stores built on open source platforms: CMS Drupal, Wordpress CMS, Prestashop.

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4/ Clear rules of cooperation

Focus on business, leave the website to the specialists

Number of hours in the package is determined individually.

Based on the submitted list of tasks and estimated demand.

Contract and Audit to get started

We start our cooperation with a contract defining our responsibilities and a technical audit of the site.

We jointly determine the scope of work

At the beginning of each month, we determine the list of tasks to be completed - your priorities are the most important.

Individual site maintainer

You are assigned an individual supervisor for your site, whom you can call or write.

Unused hours carry over to the next month.

We ensure that the purchased hours will be fully worked.

We estimate the time needed to complete tasks

We give you full control - we start implementation when you give us the green light.

5/ FAQ

Additional information

What does a set package of hours give me?

The package of hours, established as part of the permanent service, is a guarantee of the availability of the time needed for action. Regardless of our workload, every month we set a list of tasks we will perform, and when you have an urgent request you do not have to wait in line - we prioritize implementation.

What if I don't use all the hours in a month?

If the full package is not used, the unworked hours will roll over to the next billing period, with a 3-month expiration date - We ensure that the paid hours will be fully worked.

What if the package of hours proves to be too much?

If you do not use the full package of hours for a period of 3 months, you have the option to reduce the number of hours in the package.

Can I use the established hours to create other websites?

It is possible to use the hours from the package for the purposes of further websites / web pages, providing services within the scope of the business.

6/ Our customers

We proudly support

Zobacz więcej projektów
Case study image

Feeby - E-commerce for a Polish decoration manufacturer built using PrestaShop and Tailwind CSS

Feeby is a Polish decoration manufacturer with over 25 years of experience in the market. Our collaboration involves implementing and maintaining the store, as well as developing new functionalities.

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IS-Wireless - Headless website for a Polish 5G network solutions provider

It is a modern website built on the WordPress CMS platform, developed with a headless architecture for maximum performance and security

Case study image

Mancraft - B2B/B2C e-commerce platform for the premium ASG manufacturer, built using PrestaShop

Mancraft Airsoft is a Polish premium ASG accessories manufacturer. Our task was to migrate the multi-currency store from PrestaShop 1.6 to 1.7, followed by a visual refresh and growth.

-/ Need more information?

Schedule a Free Consultation and learn more about our offer of support

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